Seller Policy Pages

1. Introduction This Seller Policy outlines the rules and regulations for sellers using our platform to ensure a secure and seamless shopping experience for all users.

2. Seller Registration Requirements

• Sellers must provide valid identification and business details.

• Ensure all contact information is accurate and up-to-date.

• Adhere to local laws and regulations related to online selling.

3. Product Listings

• Products must be accurately described with clear images.

• Prohibited items include counterfeit goods, illegal products, and restricted items as per platform guidelines.

• Price transparency is mandatory; hidden fees are not allowed.

4. Order Fulfillment

• Orders must be processed and shipped within the timeframes specified.

• Sellers must use reliable packaging to avoid damage during transit.

• Tracking details should be shared promptly with buyers.

5. Returns and Refunds

• Clearly state the return and refund policy for each product.

• Sellers must honor refunds or returns in compliance with the platform’s buyer protection policies.

6. Communication with Buyers

• Respond to buyer queries within 24 hours.

• Use professional and courteous language in all communications.

7. Seller Performance Metrics

• Maintain a high order fulfillment rate and positive feedback score.

• Address disputes and complaints promptly.

• Non-compliance may result in penalties or account suspension.

8. Fees and Payments

• Commission rates and fees will be deducted as per the agreed terms.

• Ensure the payment method linked to your account is valid.

9. Prohibited Activities

• No fraudulent activities or manipulation of reviews.

• Avoid direct transactions outside the platform to bypass fees.

10. Account Termination

• The platform reserves the right to suspend or terminate seller accounts in case of violations.

11. Amendments to Policy

• This policy may be updated periodically. Sellers will be notified of significant changes.

12. Contact Information For queries related to this policy, reach out to [support email/contact info].

By using this platform, you agree to abide by these policies and guidelines.