Return Policy Page

1. Overview We aim to provide a seamless shopping experience. If you are not fully satisfied with your purchase, our return policy allows you to return eligible items under the following terms and conditions.

2. Eligibility for Returns

• Items must be returned within 7 days of receipt.

• Products must be unused, unworn, and in their original condition with all tags and packaging intact.

• Certain items, such as perishable goods, custom-made products, or clearance items, may not be eligible for returns. Refer to the product description for specific exclusions.

3. Return Process

1. Initiate a Return: Contact our customer support team at [support email/contact info] with your order number and reason for return.

2. Approval: Upon approval, you will receive a return authorization and detailed instructions.

3. Shipping: Package the item securely and ship it to the address provided using a trackable shipping method.

4. Confirmation: Once we receive and inspect the returned item, you will be notified of the status of your refund or exchange.

4. Refund Policy

• Refunds will be processed to the original payment method within 7-10 business days after return approval.

• Shipping charges and other service fees are non-refundable unless the return is due to our error (e.g., wrong item sent, defective product).

5. Exchanges

• Exchanges are allowed for size, color, or defective items, subject to availability.

• Follow the return process and indicate that you prefer an exchange instead of a refund.

6. Non-Returnable Items The following items are not eligible for returns:

• Gift cards

• Downloadable software or digital products

• Health and hygiene products once unsealed

7. Damaged or Defective Items

• If your item arrives damaged or defective, notify us within 48 hours of delivery.

• Provide photos or other proof of the issue to expedite resolution.

8. Additional Notes

• Returns that do not meet the above criteria may be rejected.

• We reserve the right to amend this policy at any time. Updates will be communicated on our website.

9. Contact Us For any questions or concerns, reach out to our support team at [support email/contact info].

Thank you for shopping with us. We value your satisfaction!